Using Alarm.com with Rachio

Last Update: Apr 21 2026 9:15am • Est. Read Time: 2 MIN

Summary

Rachio supports integration with several third-party smart home platforms, including Alarm.com. This article provides links to resources to help you connect and use Rachio within the Alarm.com platform specifically.

Contents

1. Getting Started
2. Tips & Troubleshooting

Getting Started

1. Add the Irrigation Service Plan to your account via your dealer
2. Log in to the Alarm.com mobile app
3. On the home page of the app, scroll to the Irrigation card and tap “Connect to account."
4. Enter your Rachio app credentials and select “Allow Access.”
5. Wait for the controller to load. The Irrigation card will refresh after authorization is complete.

Tips & Troubleshooting

Use the Alarm.com app

You must use the Alarm.com mobile app to view Irrigation details. Irrigation is not yet available on the Alarm.com Customer Website.

Tips for Use

• You cannot interact with a zone or schedule while watering. Select "Stop Watering" before making changes.
• To water zones that are not in a schedule, select “Water All Zones” and deselect zones as desired.
• Schedule names are visible in the Alarm.com app, but the zones and durations are only available in the Rachio app. Use the Rachio app to give each schedule a descriptive name for easy reference from the Alarm.com app.
• To change zone names, use the Devices page on the Customer Website.

Irrigation Card

The Irrigation Card displays the current status of your Rachio controller, whether it is currently in use or when it was last in use. It also displays if the controller is in Rain Delay or Hibernation (formerly Standby) mode.

The user must use the Alarm.com app to view Irrigation details. Irrigation is not yet available on the Alarm.com Customer Website.

Irrigation Features

1. Set Rachio to Hibernation (formerly Standby) Mode or Rain Delay
2. Start watering an individual zone, all zones, or run a schedule
3. View the last time each zone was watered

Note

Last Watered displays the last zone watered, regardless of whether it was watered through a schedule or manually

To remove a Rachio controller from an Alarm.com account, the Dealer must:

1. Log in to the Dealer website.
2. Locate the customer’s account.
3. Navigate to Equipment.
4. Select emPower Devices.
5. Choose Rachio.
6. Click Log out of the Rachio account.

Do you still need help?

We have a chat support team ready to assist you! You can submit a support request by selecting the chat icon in the bottom right of this page and a member of the support team will contact you live.

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