# Rachio Pro Support Hub Last Update: Jun 15 2026 10:51 am Welcome to the Rachio Pro Support Hub — your go-to resource for everything you need to install, set up, and support Rachio controllers with confidence. Whether you're currently on-site or planning ahead, you'll find quick access to the most relevant guides, troubleshooting steps, and pro-specific articles to help you deliver efficient installs and great results for your customers. * * * ## Pro Business Accounts - ### [Create a Business Account](http://support.rachio.com/rJRC06pg#create-a-business-account) - ### [Understand roles in a Business Account](http://support.rachio.com/rJRC06pg#understand-roles-in-a-business-account) - ### [Invite and manage your team](http://support.rachio.com/rJRC06pg#invite-and-manage-your-team) - ### [Onboarding, sharing, and transferring devices](http://support.rachio.com/rJRC06pg#onboarding-sharing-and-transferring-devices-as-a-business-account-member) - ### [Get access to client properties with Sharing Tools](http://support.rachio.com/rJRC06pg#get-access-to-client-properties-with-sharing-tools) - ### [Share your digital business card](http://support.rachio.com/rJRC06pg#share-your-digital-business-card) - ### [Manage or delete a Business Account](http://support.rachio.com/rJRC06pg#manage-or-delete-a-business-account) - ### [Frequently asked questions](http://support.rachio.com/rJRC06pg#frequently-asked-questions) ## Wi-Fi Connection & Troubleshooting - ### [Rachio App Quick Start Guide](https://support.rachio.com/HJ_mNilgK) - ### [Offline Troubleshooting](https://support.rachio.com/r1QfhAeGbe) - ### [Rachio 3 Light Codes](https://support.rachio.com/B1t8wUkKv) - ### [Updating WiFi network](https://support.rachio.com/r1QfhAeGbe#section-1) ## Setup & Configuration - ### [Direct Access (no WiFi required)](https://support.rachio.com/BkZW_Iktw) - ### [Setting up zones](https://support.rachio.com/H1U5vUJYP) - ### [Schedule Types](https://support.rachio.com/HJrFP8yYD) - ### [Multi-Controller Connection to Master Valve, Pump, or Common Wire](https://support.rachio.com/BkhiPIJFD) ## Controller Ownership & Management - ### [Sharing, Moving, and Transferring Devices](https://support.rachio.com/Byu6vUkFD) - ### [Rachio Properties](https://support.rachio.com/HkAsbAufZe) ## Software Features - ### [Valve Monitoring](https://support.rachio.com/Sk7Jpf9GWe#section-3) - ### [Heat Wave Boost](https://support.rachio.com/Sk7Jpf9GWe#section-1) - ### [Hibernation mode](https://support.rachio.com/HJ_mNilgK#section-7) ## Compatibility & Accessories - ### [Rachio 3 - Compatibility and Tech Specs](https://support.rachio.com/HyfTxF0YY) - ### [Compatible Sensors](https://support.rachio.com/ryoUGYT4bg) (Rain, Soil, Flow) - ### [Calibrating Flow Meters](https://support.rachio.com/HyaxZc04x) ## Manuals & Video Tutorials ### Rachio 3 Smart Controller - [Installation video](https://www.youtube.com/watch?v=ya8JHP-GeeY) - [Wi-Fi and app setup](https://www.youtube.com/watch?v=Pw71x6HWlqE) - [Wi-Fi reset](https://www.youtube.com/watch?v=kM81tGt9LyM&t=13s) - [Schedule Overview video](https://www.youtube.com/watch?v=2lnSi5X5vY8) - [Quick Start Manual [PDF]](https://rachio-support-media.s3.us-west-2.amazonaws.com/Knowledge+Base/Rachio+3+/Rachio+3+Smart+Sprinkler+Controller+Installation+Guide.pdf) - [Spec sheet for builders [PDF]](https://rachio-support-media.s3.us-west-2.amazonaws.com/Knowledge+Base/Rachio+3+/Technical_Specs.pdf) - [Winterization video](https://www.youtube.com/watch?v=P0Olr9T8m0E) ### Rachio Outdoor enclosure - [Installation video](https://www.youtube.com/watch?v=tvyU3jpPL08&t=1s) - [Manual [PDF]](https://rachio-support-media.s3.us-west-2.amazonaws.com/Knowledge+Base/Enclosure/rachio-enclosure-install-guide-2017-v3.pdf) ### Rachio Smart Hose Timer - [Smart Hose Timer FAQ](https://support.rachio.com/SJHXCfel) - [Manual [PDF]](https://rachio-support-media.s3.us-west-2.amazonaws.com/Knowledge+Base/Smart+Hose+Timer/hose-timer-manual.pdf) * * * ## **Do you still need help?** We have a chat support team ready to assist you! You can submit a support request by selecting the chat icon in the bottom right of this page and a member of the support team will contact you live. Rather call or email? You can reach us here: [prosupport@rachio.com](mailto:prosupport@rachio.com) | 1-844-277-6546 ### **Summer Hours (April-September)** 7 am-6 pm (MST), 7 days a week. ### **Winter Hours (October-March)** 9am-5pm (MST), Monday - Saturday. We are closed on Thanksgiving, Christmas, and New Years Day.