Enabling Location Permissions for the Rachio App

Last Update: Apr 25 2026 1:31pm

Summary

Some Rachio app features, such as the "Near Me" view in Device Lookup, require access to your device's location. This article covers how to enable location permissions for the Rachio app on iPhone and Android.

iPhone

1. Privacy and Security Settings
   Open your phone settings and navigate to Privacy & Security:

2. Select Location Services
   From the Privacy menu, click on Location Services:

3. Toggle "ON" & Find Rachio
   In the Location Services view, be sure the Location Services toggle is set to ON. Find the Rachio app in the list within the Location Services view.

4. Check "While Using the App"
   Make sure the While Using the App option is set.

You're ready to go!

Android

1. Settings > Location
   Open your phone settings: Find and tap Location:

2. Toggle "ON" & allow for Rachio
   Make sure the toggle in the upper right is set to ON. Then tap "app location permissions". Find and tap Rachio, and tap "allow".

You’re ready to go!

Do you still need help?

We have a chat support team ready to assist you! You can submit a support request by selecting the chat icon in the bottom right of this page and a member of the support team will contact you live.

Summer Hours (April-September)

7 am - 5 pm (MST), 7 days a week.

Winter Hours (October-March)

8 am - 5 pm (MST), Monday - Saturday. We are closed on Thanksgiving, Christmas, and New Year's Day.