Rachio Pro

Welcome to the Rachio Pro Support Hub — your go-to resource for everything you need to install, set up, and support Rachio controllers.

Last Update: June 15th 2026, 10:51am

Direct Access for Professional Installers

Summary: Direct Access is a feature designed for professional installers to allow watering when WiFi connectivity is unavailable. This feature should only be activated under specific conditions.

Last Update: April 13th 2026, 3:35pm

Wiring a Master Valve, Pump, or Common Wire to Two Controllers

Summary: In this article, you will find instructions and video tutorials on how to wire one master valve, pump, or common wire to two Rachio controllers. These instructions will help facilitate optimal performance.

Last Update: April 13th 2026, 7:26pm

Winter Preparation and Spring Startup Guide

Summary: In this article, we'll walk you through the basics of winterizing your sprinkler system and find the best practices to winterize your Rachio Smart Sprinkler Controller.

Last Update: April 13th 2026, 3:58pm