Low Battery Notification

Feb 28, 2019

@bcellis did you just have some really low temperatures in your area?

Rachio 3.12 - Rachio 3 Light Bar Controls

Feb 26, 2019

@mattcallis Low is at 25% of full strength and I promise it is less bright 🙂. Unfortunately, anything below this starts to affect our ability to show animations and we didn’t want to compromise that part of the product.

One of our first "in the wild" flow leaks detected

Dec 12, 2018

@spscoutenPhD Really appreciate this post and the fact that we are helping your customers find and fix leaks! I’m looking forward to previewing some of our Flow updates in the near future with better support for drip systems and more responsive calibration!

HomeKit Troubleshooting

Nov 8, 2018

No worries. Glad to hear it’s working.

Setting up User pictures on a computer

Nov 6, 2018

@wildpony glad you are enjoying your Rachio and I’m sorry that image upload on the web isn’t more intuitive. To upload a photo on the web use the following steps.

Go to Zones and then select a specific zone Click on Edit Click on Photo menu item Click on the photo in the center of the screen which…

Disable flow meter for winter?

Oct 29, 2018

@Bytored I’m going to have the support team look into your issue. You should be receiving no low flow alerts unless a quick run or scheduled run is happening.

Inconsistent flow readings and warnings

Oct 12, 2018

@JohnF Would you mind letting me know the variance you are seeing in your calibrations? Also, what types of zones are you seeing the low-flow warnings on?

Water usage is now zero for most zones

Aug 20, 2018

@tygunn I’m hoping I can provide a last effort towards getting the Flow meter to work for you. This is going to require some troubleshooting, so I want to make sure your good to go through the process.

Change grass type

June 24, 2018

Go to the zone and click edit, then you can select Zone Type and change to Cool Season Grass.

Flow meter saved me water in the first 10 minutes!

Jun 23, 2018

@crc2004 nothing makes us happier than helping solve a real problem!

Multiple Flow Sensors for Rain Harvesting System

Jun 25, 2018

@adamcbenefield we currently support two wired or wireless flow meters per controller.

Leak Detection When Not Running

Aug 7, 2018

@silverfox9142 it’s in beta right now, but I need your S/N to turn it on for you. Can you please send it over via DM?

Historical Temps all reporting 32°/32° in Soil Moisture Chart Hover Box

Jun 27, 2018

@Toneus Does this persist if you refresh the page?

New Gen 3

Jun 9, 2018

@Woodrow Appreciate the kind words and thanks for being a part of the Rachio family!

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