Usage to date not working

Hi @Mmrogge, this issue should have been resolved with version 3.10 of the Android app. Please make sure you’ve updated to the latest version within the Google Play store.

Zone shows it's in 3 identical schedules

Hey @Desmo! Thanks for bringing this issue up, I’ve submitted a bug report for our engineers to review. I haven’t been able to replicate the problem, but I’m curious if you’re still seeing this. I can at least confirm that Zone is not currently within any schedules.

Report of issue with Master valve

Thanks @dirkg! I would not assume that your experience with the app sometimes not responding is directly related to these error notifications. There could be many factors involved including your controller or device’s signal strength. I’d definitely recommend ensuring you are on the latest version…

Zone Moisture Info - Error Loading Data

iOS version 3.8.2 should now be available in the App Store. Please let us know if you continue to experience any issues!

Zone Moisture Info - Error Loading Data

@Bryanp @Kubisuro We identified a potential intermittent failure on iOS devices and have a hotfix on the way. I’ll update the post when available, but we should have version 3.8.2 released shortly with improvements. In the meantime Soil Moisture graphs are fully available on the Web platform, and …

Usage report by zone

We offer Usage & Savings breakdowns by Zone from our WebApp. Simply navigate to the Zones page, select any individual Zone, and click the Download button:

This is currently achieved by downloading for each individual Zone desired. As for “actual water usage” and leak detection, you can …

Inactive flow warning

Am I understanding this thread correctly? It seems like @mitchell is saying that the functionality for inactive flow warnings was just enabled. So last night may have been the first time I could have gotten this warning?

Inactive Flow warnings were publicly enabled for the first time last Thursday…

Leak Detection When Not Running

@Adrian97c The option will not be available until you’ve added the Wireless Flow Meter to your controller.

Leak Detection When Not Running

@jwelch649 and @Adrian97c the option is now available for everyone with the latest version of the app. Please check your Flow Settings from the Controller Settings menu for the Inactive Flow Check option.

No no no (why are my flex zones 110% moisture?)

@Anthony, looking at your Zones we are receiving forecasted precipitation for the next 2 days that should sustain your lawn until 8/21 when your next Flex watering is scheduled for:

No no no (why are my flex zones 110% moisture?)

We’re currently investigating an issue with moisture graphs being intermittently unavailable on the mobile app. In the meantime, they are available on the WebApp. In your case @azdavidr, as we can observe with your Shrubs (Zone 4) this Zone was in fact expected to be at 0% (with a 50% AD) today:…

Zone Moisture Info - Error Loading Data

@nycjoker @slharder [@MustangGardener](https://community.rachio.com/u/mustanggardener] Thanks everyone for bringing the issue to our attention. We’re actively investigating the issue. Soil Moisture graphs are currently available through the WebApp. For mobile, some users have reported success with backing out to the Zone Details screen and trying…

Report of issue with Master valve

@dirkg, would you mind letting us know your PSR manufacturer and model?

Report of issue with Master valve

Hey @dirkg, I’m inquiring with our Hardware team for further insight! Appreciate your patience while we look into this.