### Ben Walford

**Position:** Software Engineer at Rachio  
**Joined:** Aug 20, 2024  
**Last Post:** Sep 6, 2024  
**Seen:** Jul 17  
**Views:** 612  
**Trust Level:** leader

**Group:** [rachio_squad](https://community.rachio.com/g/rachio_squad)

### Stats
- **26** days visited  
- **1h** read time  
- **< 1m** recent read time  
- **24** topics viewed  
- **239** posts read  
- **[0](https://community.rachio.com/u/bwalford/activity/likes-given) given**  
- **0 received**  
- **[0](https://community.rachio.com/u/bwalford/activity/topics) topics created**  
- **[5](https://community.rachio.com/u/bwalford/activity/replies) posts created**

### Top Replies
- [Smart Hose Hub Firmware Upgrade Keeps Failing](https://community.rachio.com/t/smart-hose-hub-firmware-upgrade-keeps-failing/39941/134) (Sep 2024)  
- [Smart Hose Hub Firmware Upgrade Keeps Failing](https://community.rachio.com/t/smart-hose-hub-firmware-upgrade-keeps-failing/39941/132) (Sep 2024)  
- [Smart Hose Hub Firmware Upgrade Keeps Failing](https://community.rachio.com/t/smart-hose-hub-firmware-upgrade-keeps-failing/39941/129) (Sep 2024)  
- [Smart Hose Hub Firmware Upgrade Keeps Failing](https://community.rachio.com/t/smart-hose-hub-firmware-upgrade-keeps-failing/39941/127) (Sep 2024)  
- [Smart Hose Hub Firmware Upgrade Keeps Failing](https://community.rachio.com/t/smart-hose-hub-firmware-upgrade-keeps-failing/39941/125) (Sep 2024)

### Top Links
- [How do I factory reset and remove a device from my Rachio account?](https://support.rachio.com/en_us/forget-and-factory-reset-devices-SkySlRrK2#forgetvalve)  
- [Smart Hose Hub Firmware Upgrade Keeps Failing](https://community.rachio.com/t/smart-hose-hub-firmware-upgrade-keeps-failing/39941/134)

### Top Categories
| Category       | Topics | Replies |  
|----------------|--------|---------|  
| [Tech Support](https://community.rachio.com/c/troubleshooting/tech-support/43)  | –      | [5](https://community.rachio.com/search?q=%40bwalford%20%23tech-support)  |

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