Unexpected error - Troubleshooting / Wi-Fi - Rachio Community
Unexpected error
post by grallik on Apr 14, 2021
Hello I just purchased a Rachio 3 last gen. After installing it, when trying to connect to wifi, I receive a “an unexpected error occured, try again” I tried a couple of time and rebooting it but still the same issue.
I found some similar post about this but they were about 1 year ago about some compatibility issue with IOS.
I am using an iphone (last update) and am on google wifi mesh.
post by Stewart on Apr 15, 2021
Unfortunately, units with the incompatible firmware are still on dealer shelves.
If you have a Mac laptop or desktop, use that to connect the Rachio ‘accessory’ to your Google Wi-Fi.
With a Windows or Linux PC, you need to do some command line stuff:
Or, use an older phone or tablet to connect.
Once connected, Rachio will update its firmware and your iPhone will work to reconnect if needed.
post by grallik on Apr 15, 2021
Thanks do you have more detailed steps on how to connect the rachio accessory through a mac laptop?
post by Stewart on Apr 15, 2021
post by grallik on Apr 15, 2021
Thank you it solved it !