The Official HomeKit Updates Thread - Smart Home & API / Smart Home - Rachio Community

The Official HomeKit Updates Thread

You have selected 0 posts.

16.7k views 120 likes 20 links

read 4 min

post by laura.bauman on Apr 7, 2021

laura.bauman

@franz and I will use this thread to post weekly updates on the HomeKit project status. It was decided in the “ Rachio 3 Not Responding in Homekit (Again)” thread that we would post weekly updates on Fridays regardless of the status of the project, meaning we will post an update whether there is news to share or not.

This thread will be “closed” for community comments but discussion can still take place in the original thread. Closed does not mean that we’re done talking about it, it’s just seemingly the only way to prevent replies at this time. Will update when the thread is officially closed.

post by laura.bauman on Apr 9, 2021

4/9/2021 Update

Current status: mobile patches went out to fix the Wi-Fi update issue

Upcoming: platform work to support the new firmware

post by laura.bauman on Apr 16, 2021

4/16/2021 Update

Current status: code is just about ready to be deployed to support the new firmware and Wi-Fi update issue

Upcoming: Beta testers - keep an eye out for more testing opportunities early next week!!! 🎉

post by franz on Apr 16, 2021

For you @laura.bauman, 🎉

post by laura.bauman on Apr 23, 2021

4/23/2021 Update

post by dane on Apr 30, 2021

04/30/2021 Update

post by dane on May 10, 2021

05/10/2021 Update

post by franz on May 14, 2021

05/14/2021 Update

Our Wifi vendor Cypress has started research on the issue but no progress. They are asking for ADK logs on devices to help troubleshoot the disconnect. Our Homekit firmware consulting team will have dedicated expert resources starting in about two weeks to modify firmware to capture these logs. Once that has been rolled out hopefully they will be able to make further progress.

post by dane on May 21, 2021

Following up on Franz update last week. We are still waiting for our dedicated HomeKit consulting team to be fully re-engaged with this project. The expert resources will be available immediately after Memorial Day. We’ll continue to update this thread.

post by dane on Jun 4, 2021

06/04/2021 Update

There has been a delay in our resource getting started this week. Our engineer is on track to begin work Tues/Wed next week.

post by dane on Jun 11, 2021

06/11/2021 Update

Great news! Our HomeKit engineering team has started back up on the project in earnest. Hoping to provide more information next week.

post by dane on Jun 18, 2021

06/18/2021 Update

Our HomeKit engineering team has added deep logging into the Rachio firmware to try and capture where in the networking code HomeKit is erroring out. This code will be deployed out to Beta customers so we can gather more information regarding this issue and work on next-steps.

post by dane on Jul 9, 2021

07/09/2021 Update

We met with the Apple team and will be incorporating their Rachio controllers to help with our beta program, they are also helping us follow up with Cypress (WiFi chip vendor) to see if they have made progress on any known networking issues with the chipset.

post by dane on Jul 16, 2021

07/16/2021 Update

The Apple team has incorporated the beta into their controllers this week to collect data. They are working with Cypress (WiFi chip vendor) but have not identified any networking issues. We will continue to update as we learn more from our partners.

post by dane on Jul 23, 2021

07/23/2021 Update

We continue to work with our partners to review the logs from controllers experiencing the issue.

post by dane on Jul 30, 2021

07/30/2021 Update

The Apple team has replicated the issue on their Rachio controllers. Our teams are working together to analyze the logs. We will be meeting next week to review next steps.

post by dane on Aug 6, 2021

08/06/2021 Update

Incorporating a new Apple Development Kit (5.3) into the firmware. The Apple engineering team is recommending this as it might correct the disconnect issues customers are experiencing.

post by dane on Aug 13, 2021

08/13/2021 Update

Testing continues this week. There are no updates to share.

post by dane on Aug 20, 2021

08/20/2021 Update

Work continues. There are no new updates to share this week.

post by dane on Aug 27, 2021

08/27/2021 Update

Based on our learnings, we’ve rolled out new firmware to beta testers this week to get more information and review results.

post by dane on Sep 3, 2021

09/3/2021 Update

Continuing to work with Apple. There are no new updates to share this week.

post by dane on Sep 17, 2021

09/17/2021 Update

We have sent test units to Apple for debugging.

post by dane on Sep 24, 2021

09/24/2021 Update

We are still awaiting for Apple to receive our test units.

post by dane on Oct 1, 2021

10/01/2021 Update

Apple is testing our debug units.

post by dane on Oct 8, 2021

10/08/2021 Update

Apple is continuing to test our debug units.

post by dane on Oct 15, 2021

10/15/2021 Update

Apple is continuing to test our debug units. There is no new information to share this week.

post by dane on Oct 22, 2021

10/22/2021 Update

We are waiting for feedback from Apple.

post by dane on Oct 29, 2021

10/29/2021 Update

There are no updates to share this week. We are waiting for Apple to complete testing and provide feedback.

post by franz on Nov 20, 2021

There are no updates to share this week. We are waiting for Apple to complete testing and provide feedback.

post by dane on Dec 3, 2021

12/03/2021 Update

Apple continues to investigate. There are no updates to share this week.

post by dane on Dec 17, 2021

12/17/2021 Update

Apple is still testing. Apple and Rachio are both closed for the holidays. This thread will not be updated until Friday, Jan. 7th.

post by dane on Jan 8, 2022

01/08/2022 Update

We’re resuming regular updates. I hope everybody had a good and safe holiday. We do not have new information to share. We will continue to work with our partners and update in this topic.

post by dane on Jan 14, 2022

01/14/2022 Update

We have not received updates from our partners and we’re waiting on a response to our request.

post by dane on Jan 22, 2022

01/22/2022 Update

I apologize for the delay in posting this update. We do not have new information to share this week.

post by dane on Feb 4, 2022

02/04/2022 Update

We are currently communicating with Apple. They are reviewing logs and will provide recommendations. We have shared with them a Community user’s post on the user’s own investigation into mDNS.

post by dane on Feb 11, 2022

02/11/2022 Update

The status remains the same without new information to share as our HomeKit engineering team has been reviewing logs from Apple.

post by dane on Feb 19, 2022

02/18/2022 Update

There is no new information to share. We are actively working with Apple and our HomeKit engineering team.

post by dane on Feb 25, 2022

02/25/2022 Update

We have been reviewing recommendations from Apple and researching the hardware engineering team resources needed to implement.

post by dane on Mar 4, 2022

03/04/2022 Update

We are currently onboarding a new firmware engineer to help us with this project.

post by dane on Mar 11, 2022

03/11/2022 Update

Our recently hired firmware engineer has been onboarded internally and is working through hardware familiarity. We are working on project prioritization and will notify everyone as soon as the next phase of this project has started in earnest.

post by dane on Apr 1, 2022

04/01/2022 Update

Our firmware engineer has ordered equipment to begin initial work. Again, we’ll update this thread once we’ve fully started the project

post by dane on Apr 22, 2022

Update 04/22/2022

Hi everybody!

This topic is being retired and replaced by a new topic (here is the link to the new topic).

The new topic will be updated fortnightly. The next update will be May 6th, the update after that on May 20th, and so on.

Our firmware engineer is fully onboarded. Their Apple HomeKit testing environment has been established. They are currently testing and replicating working with Apple’s dev team through bi-weekly meetings.