Rachio gen 3 reporting bizarre times

post by Tmostad on Jun 24, 2019

On our iPhone app Rachio is reporting bizarre watering times. Some zones say 3 minutes, others report 23 hours, neither of which are correct. Others don’t show as watering at all. Ideas?

post by franz on Jun 24, 2019

I had the engineering team review your schedule and it looks like there is a schedule with extremely long run times that is set to water every 17 days.

Hope this is helpful.

post by tmcgahey on Jun 25, 2019

I thought my run times were long!

post by Tmostad on Jun 25, 2019

I have no idea where these times came from. As far as I know I didn’t create anything on a 17 day schedule. I just deleted it and use the other one which looks like what we want.