Login no longer working - Troubleshooting - Rachio Community

Login no longer working

post by ldcook on Aug 13, 2024

My login doesn’t work. I clicked on "forgot password " several times but never receive the reset email. Need help.

post by tmcgahey on Aug 13, 2024

Are you certain you have the correct email address for the controller account? I believe it can be different than the community page.

Also, have you checked your spam for the reset?

post by ldcook on Aug 13, 2024

That was the problem. I was using the wrong email. All fixed now.

THANK YOU!

Lynn Cook

post by tmcgahey on Aug 13, 2024

@ldcook

I’d recommend removing your address from your last post…