Login no longer working - Troubleshooting - Rachio Community

Login no longer working

post by ldcook on Aug 13, 2024

My login doesn’t work. I clicked on "forgot password" several times but never receive the reset email. Need help.

post by tmcgahey on Aug 13, 2024

Are you certain you have the correct email address for the controller account? I believe it can be different than the community page.

Also, have you checked your spam for the reset?

post by ldcook on Aug 13, 2024

That was the problem. I was using the wrong email. All fixed now.

THANK YOU!

Lynn Cook

post by tmcgahey on Aug 13, 2024

@ldcook I’d recommend removing your address from your last post…