Last successful connection - Troubleshooting - Rachio Community

Last successful connection

post by jheirtzler on Sep 28, 2024

Hello,

My rental property has a Rachio 3 controller, and for the last week whenever I check the iPhone app it always says it’s offline. Since the property is out of state, I can’t easily check on it.

Is there a way in the app to display the last time the controller successfully connected to the internet to get the weather info and report how much it has run?

This happened earlier this summer too, and it has gone offline for several days and then reconnected. While connectivity issues aren’t ideal, I’d like to know if it’s powered on and running the schedule vs dead or powered off.

I appreciate the help.

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