Hello and help, pleaseš (solved - end dates have expired on schedule) - Schedules & Zones / Fixed Schedules - Rachio Community
Hello and help, please:worried: (solved - end dates have expired on schedule)
post by Rs6er on Jun 14, 2019
I have been using my 2nd gen Rachio for a few years. I set a schedule a few weeks ago for my 2 zones. They are meant to water before sunrise. When I look at the history, the only watering I see is the manual watering. Non of the scheduled watering shows up. I reported this to Rachio and they replied with some logs. This is not helping me, and I canāt reach anyone on the phone.
post by DLane on Jun 14, 2019
@Rs6er - what type of schedule are you running - Fixed, Flex Monthly or Flex Daily? Did you leave a message, send a email to support@rachio.com or enter a ticket in the app?
post by franz on Jun 14, 2019
@Rs6er Looks like you need to change your end dates on the schedules (they have expired). Also looks like a defect on our end that we allow a start date greater than the end date.
post by Rs6er on Jul 10, 2019
I had called and emailed.