Fix the UX for rain skip email - Product Suggestions - Rachio Community

Fix the UX for rain skip email

post by jheirtzler on Mar 5, 2025

If you have multiple controllers, the rain skip email does not make it obvious which controller you’re referring to because the font is small and the text is light grey. A simple UX change to either the subject or the body would fix this. Here’s an example of the issue.

post by franz on Mar 5, 2025

Yeah, that also is annoying to me!

I’ll have the engineering team make that change in the next day or so

post by jheirtzler on Mar 12, 2025

I’ve been getting a mix of old and new format emails for about a week, so maybe that template didn’t get pushed to all servers? @franz

post by franz on Mar 12, 2025

Interesting, we haven’t made any changes yet or deployed any new templates, the design team is working on reviewing those templates.

Can you share the differences you are seeing?

post by jheirtzler on Mar 12, 2025

Here’s 2 emails sent today, so maybe it’s rain skip vs saturation skip?

post by franz on Mar 12, 2025

Aw yes, that explains the difference

I’ll let you know when the design team has approved the rain skip templates and we have modified that code.