Error message when trying to update data in the android 15 - Troubleshooting / Tech Support - Rachio Community

Error message when trying to update data in the android 15

post by aic on Nov 3, 2024

Hello,

It looks like after updating my pixel 6, I’m getting an error message when trying to update data, it looks like failing to get the location

also, I see this error when using the web app too

request :

curl ‘ https://cloud-rest.rach.io/location/getCalendarForTimeRange’ \
-H ‘accept: */*’ \
-H ‘accept-language: en-US,en;q=0.9’ \
-H ‘authorization: Bearer 1ec67b3a-b291-4367-8d8f-08727f3a78fc’ \
-H ‘cache-control: no-cache’ \
-H ‘client-version: 3.11.19-LOCAL’ \
-H ‘content-type: application/json’ \
-H ‘origin: https://app.rach.io’ \
-H ‘pragma: no-cache’ \
-H ‘priority: u=1, i’ \
-H ‘referer: https://app.rach.io/’ \
-H ‘requestid: 4c5dcfd9-c4e7-42ef-b04e-192207cba50a’ \
-H ‘sec-ch-ua: “Google Chrome”;v=“129”, “Not=A?Brand”;v=“8”, “Chromium”;v=“129”’ \
-H ‘sec-ch-ua-mobile: ?0’ \
-H ‘sec-ch-ua-platform: “macOS”’ \
-H ‘sec-fetch-dest: empty’ \
-H ‘sec-fetch-mode: cors’ \
-H ‘sec-fetch-site: same-site’ \
-H ‘user-agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_7) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/129.0.0.0 Safari/537.36’ \
–data-raw ‘{“location_id”:“4fa5864b-7e3c-49bb-b807-a9e49501dba6”,“start_time”:“2024-10-31T22:00:00.000Z”,“end_time”:“2024-11-30T21:59:59.999Z”}’

Response:

{"message":"An error occurred: NOT_FOUND: Could not retrieve current conditions for geopoint latitude: 32.19926749726749\nlongitude: 34.84030633553751\nand date 2024-10-27"}

post by franz on Nov 4, 2024

Thank you for reporting this @aic, the engineering team is looking into this issue.

post by franz on Nov 4, 2024

@aic This should be resolved now, please let us know if there are additional issues.

post by aic on Nov 4, 2024

@franz Thanks, the issue fixed.