Double Notification Issue

post by henryhoch on Mar 2, 2025

I recently started getting double notifications from the Rachio App. Have not been able to figure out why or what needs to be done. Does anyone have any suggestions on how to correct this issue? Thanks!

post by KariBa on Mar 2, 2025

Hi! I do too! It started this morning, I already checked all my selections to see if I was able to adjust something, but I guess it is a bug. Let´s wait rachio notices and “send us the cure”. Greetings from Sinaloa in Mexico! =)

post by franz on Mar 2, 2025

@henryhoch I will relay this information to the engineering team and see if they have any ideas.

post by franz on Mar 3, 2025

@henryhoch The team has identified a possible fix to address this issue and will be deploying that this morning.

post by henryhoch on Mar 4, 2025

It appears that the issue has been resolved. Thank you so for your quick reply to my original posting and the quick fix.

I have both a Rachio Smart Sprinkler Controller and a Smart Hose Timer and have been impressed by both. I will continue to use your products and recommend them to others. Thanks again!

post by franz on Mar 4, 2025

Fantastic.

Great to hear! Appreciate the recommendations. We do have a new product launching this year, more details soon!