Cannot connect to Hub via App

post by pvenkat on May 23, 2024

Hello:

Doing the setup of a new smart hose timer I got from Costo. Downloaded App and I cannot connect to Hub via App. Hub is connected to internet and is solid green and not blinking yellow but I cannot seem to connect to it via the App which seems to be the first step. Any suggestions? Is there a number to call to get help?

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post by hd5122 on Jul 23, 2025

Anddd same exact problem here, over a year later. The fact that this post doesn’t have an official answer is a clear indication that the product I received is probably defective and that most the social media presence is synthetic positivity.