App cannot find the Controller, serial number in use - Schedules & Zones / Set Up & Edit Zones - Rachio Community

App cannot find the Controller, serial number in use

post by patg on May 20, 2020

I tried entering my S/N# into the app to connect to my Controller, and I am getting the following error message in the app:

768 views

post by franz on May 20, 2020

Private message me the serial number and a picture of the serial number and I will have the engineering team make the controller available for pairing.

New & Unread Topics

Topic Replies Views Activity
Sprinklers 1 49 Mar 24
Converting Rain Bird to Rachio3 Help 2 160 Nov 2025
Rachio 3 16zone not opening or closing zones 3 144 Dec 2025
Variable watering times 0 55 May 2
Cycle & Soak with Watering Restrictions 1 95 Jun 7