App cannot find the Controller, serial number in use - Schedules & Zones / Set Up & Edit Zones - Rachio Community

App cannot find the Controller, serial number in use

post by patg on May 20, 2020

I tried entering my S/N# into the app to connect to my Controller, and I am getting the following error message in the app:

769 views

post by franz on May 20, 2020

Private message me the serial number and a picture of the serial number and I will have the engineering team make the controller available for pairing.

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