500 Response on Webhook Setup - Unknown Device

post by wallaby on May 5, 2025

Hello - this seemed like a hard one to search so apologies if this is a repeat issue.

I am trying to write my own integration between Rachio and Flume. I need to register my webhook with Rachio, but I receive a “500 Internal Server Error” when I call /notification/webhook

I also noticed that when I call /person/{id} to get my controller ID, my controller returns type as “unknown” although it is a controller. I feel like this means that my device has a registration error on the rachio server side, but support sent me here. Thanks in advance.

post by franz on May 5, 2025

@wallaby Have you tried using Postman to test this API call?
https://www.postman.com/rachio/rachio-public-workspace/collection/y85j8lw/rachio-public-api-v2-0

post by wallaby on May 6, 2025

Thank you for the quick reply. I believe my issue was sending an invalid event-type ID and that the server error didn’t identify this.