Power Users

What Does It Mean To Be A Rachio Power User

Becoming a Rachio Power User is the Rachio Community’s highest honor. To get here, you must be nominated and approved by the Rachio HQ Community team after showing dedication to helping others, knowledge of Rachio, and a willingness to be consistently present in the community.

Being named a Rachio Power User means that you have shown the community and the Rachio team that:

• You’ve been using Rachio for more than one growing season
• You’ve been consistently present in the community for more than one season
• You understand how Rachio works
• You have helped others troubleshoot issues from Wi-Fi to wiring to zone and schedule setup
• You’re dedicated to Rachio as a company and a product
• You’re happy to help the Rachio team moderate the community
• You’re a mediator and always have positive and constructive conversations

But heads up! Once named a Rachio Power User, one must keep up with the above expectations or risk losing the Power User title.

In short, being a Rachio Power User means that we, as a company, trust you to speak for us and with us in cases of troubleshooting, product knowledge, and more. We also trust you to be a mediator and keep the community a positive, constructive place.

What Do I Get As A Power User?

Aside from having the status of the highest power in Rachio land, you’ll get:

• Rachio swag
• Product discounts
• Early access to beta testing opportunities
• Opportunity to impact the future of Rachio products (aka, change the world)

How Do I Start?

Join and start chatting. Make friends, have constructive conversations, and always give more than you take. Trust us, we take notice. If we’d like you to join the Rachio Power User team, you’ll receive your welcome message and we’ll gather some more information from you (mostly, so we know where to send the swag!)

What Else?

Have you interacted with someone you think deserves the title of Rachio Power User? Let us know! We love to hear about the impact other users have had on your experience. Just DM @franz to give us a heads up!

What If I Have A Question?

Reach out to Lo directly via DM @franz or email franz@rach.io