About the Tech Support category
Need tech support? This is your stop. |
|
6 |
1.2k |
Mar 2025 |
| I have 500 rachios, why so did many quit rain skipping all of a sudden? |
|
1 |
75 |
3d |
| Smart hose timer internal flooding |
|
90 |
2.3k |
8d |
| Low current on multiple valves |
|
1 |
50 |
10d |
| Rachio 3 Not Responding in Homekit (Again) |
|
1.8k |
81.7k |
11d |
| Rachio 3 integration with smartthings |
|
4 |
112 |
12d |
| Smart Hose Hub Firmware Upgrade Keeps Failing |
|
237 |
3.4k |
14d |
| New Flow Sensor Readings off the chart |
|
0 |
29 |
17d |
| Rachio valve hub cycling through all colors after offline over winter |
|
0 |
34 |
27d |
| Hose Timer says No Flow Detected |
|
24 |
2.3k |
Jun 18 |
| Rachio detected an electrical fault in master valve or Zone |
|
0 |
46 |
May 28 |
| Repeated drop off wifi |
|
11 |
2.7k |
May 15 |
| History Page |
|
1 |
54 |
May 12 |
| Master valve using motor operated valve |
|
1 |
30 |
May 1 |
| Rachio 2 Solonoids wont turn off |
|
1 |
53 |
Mar 29 |
| This is my sixth time trying to update |
|
0 |
53 |
Mar 23 |
| All Weather Underground PWS Stations are gone |
|
5 |
165 |
Mar 21 |
| Rachio goes offfline/loses power |
|
39 |
2.2k |
Nov 2025 |
| Cannot log in using app but web login works |
|
6 |
1.8k |
Oct 2025 |
| System suddenly run but the app shows it is |
|
8 |
101 |
Sep 2025 |
| Rachio 3, only red blinking on light 1 |
|
0 |
69 |
Aug 2025 |
| Everydrop 1004 Ex install |
|
13 |
2.9k |
Aug 2025 |
| Ownership transfer not working |
|
1 |
108 |
Jul 2025 |
| Cannot connect to Hub via App |
|
1 |
205 |
Jul 2025 |
| Zones dont turn off |
|
1 |
94 |
Jul 2025 |
| The Weather Intelligence Plus schedule is mixed up |
|
1 |
78 |
Jul 2025 |
| Rachio 3 occasionally using 8.8.8.8 instead of DHCP assigned DNS server |
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7 |
199 |
Jun 2025 |
| Rachio 3 unit has wrong sticker |
|
3 |
102 |
Jun 2025 |
| Serial number already in use? |
|
57 |
12.3k |
Jun 2025 |
| We had a problem looking up your serial number |
|
1 |
122 |
Jun 2025 |
| Hose Timer SHV101 does not power up |
|
1 |
93 |
May 2025 |
| Valve Monitoring with Add-A-Zone |
|
9 |
1.2k |
May 2025 |
| App glitch? |
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0 |
61 |
May 2025 |
| Lost a/c access - can’t get a new password - grass dying! |
|
2 |
100 |
May 2025 |
| 9 White One Red, Critical Software |
|
3 |
206 |
May 2025 |
| Rachio 3, 8 zones wiring help |
|
2 |
128 |
May 2025 |
| White and 1 red blink. First replacement also dead |
|
0 |
67 |
May 2025 |
| Android App - Smart Hose Timer schedule Color setting not working |
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1 |
72 |
Apr 2025 |
| Unable to login to new app |
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0 |
62 |
Apr 2025 |
| This page can’t load Google Maps correctly |
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7 |
738 |
Mar 2025 |
| Smart hose timer not watering |
|
3 |
87 |
Mar 2025 |
| Updated Android app is broken |
|
6 |
155 |
Mar 2025 |
| Can’t enter home address on Android, app is bricked |
|
5 |
230 |
Feb 2025 |
| Updating router: Eero 6+ and Rachio |
|
6 |
207 |
Feb 2025 |
| Notifications do not match state in app |
|
0 |
47 |
Dec 2024 |
| Smart hose timer battery usage |
|
4 |
218 |
Nov 2024 |
| Flow Calibration and High Flow Detection |
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2 |
105 |
Nov 2024 |
| Error message when trying to update data in the android 15 |
|
3 |
79 |
Nov 2024 |
| App not showing PWS |
|
3 |
112 |
Sep 2024 |
| Hose Hub not reconnecting to wifi |
|
0 |
53 |
Sep 2024 |
| Rachio Smart Hose fails without notification |
|
18 |
612 |
Sep 2024 |
| Smart Watering? |
|
1 |
59 |
Sep 2024 |
| Smart Hose Valve (2 units) - Can no Longer Trigger Watering |
|
0 |
68 |
Sep 2024 |
| Rachio daily runs do not agree to Zone Runs |
|
2 |
72 |
Sep 2024 |
| Valve Monitoring setup FAIL |
|
3 |
1.2k |
Sep 2024 |
| Weird weather widget |
|
5 |
123 |
Aug 2024 |
| Getting power to the irrigation controller, but no lights |
|
1 |
66 |
Aug 2024 |
| Bricked Hose Timer After Update |
|
1 |
61 |
Aug 2024 |
| Rachio says schedule will not be skipped but not running |
|
4 |
218 |
Aug 2024 |
| Rachio 3 not sending notifications |
|
4 |
210 |
Aug 2024 |
| Hose Timer no flow detected |
|
0 |
117 |
Aug 2024 |
| Blinking red light |
|
1 |
140 |
Aug 2024 |
| Zone Too Far to Wire |
|
2 |
80 |
Aug 2024 |
| Smart Hose Timer Firmware Update: How Does It Happen? |
|
3 |
183 |
Aug 2024 |
| Sprinkler Timer Internal Flooding |
|
5 |
172 |
Jul 2024 |
| Rachio timer in Busy, Sync in Progress |
|
1 |
61 |
Jul 2024 |
| Auto Shutoff Failure |
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0 |
80 |
Jul 2024 |
| Valves stuck on busy but Rachio Support is the best! |
|
8 |
337 |
Jul 2024 |
| Rachio not picking up Tempest precipitation |
|
9 |
271 |
Jul 2024 |
| Smart Hose Hub for 5 ghz modem |
|
3 |
147 |
Jul 2024 |
| Zones reordered on schedules, cannot change them |
|
12 |
327 |
Jul 2024 |
| Serial number issue |
|
1 |
92 |
Jul 2024 |
| Hub |
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0 |
81 |
Jul 2024 |
| Rachio 3 energizes pump all of the time |
|
2 |
112 |
Jul 2024 |
| Can’t create new account on iPhone app |
|
1 |
162 |
Jul 2024 |
| Cannot connect to controller in new install of Rachio 3 |
|
1 |
156 |
Jun 2024 |
| Rachio 2 not turning zone |
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0 |
100 |
Jun 2024 |
| Won’t turn on |
|
2 |
161 |
Jun 2024 |
| Rachio App - login screen not showing properity without searching |
|
1 |
174 |
Jun 2024 |
| Schedule not running offline (Gen1) |
|
3 |
281 |
Jun 2024 |
| Rachio 3 works manually but not with app |
|
3 |
267 |
Jun 2024 |
| How Delete 2nd (Duplicate) from App Devices list |
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0 |
93 |
Jun 2024 |
| Gen 2 - stopped working |
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5 |
749 |
Jun 2024 |
| New Zone, Double the irrigation time! Why? |
|
11 |
313 |
May 2024 |
| No lights, controller not responding |
|
13 |
5.7k |
May 2024 |
| Water Usage Reset? |
|
3 |
967 |
May 2024 |
| After winter, zones won’t shut off |
|
1 |
111 |
May 2024 |
| Rachio 3 stuck in boot error 10 white flashes with one red flash |
|
2 |
1.7k |
May 2024 |
| Rachio Gen 3 - 1st LED flashing white then red - bootup error |
|
8 |
3.8k |
May 2024 |
| Rachio 3 Blinking white 10 times then 1 Red in quadrant 1 |
|
14 |
12.5k |
May 2024 |
| The Dreaded “10 White +1 Red Blink” |
|
10 |
6.3k |
May 2024 |
| Login |
|
0 |
121 |
May 2024 |
| Concurrent schedules |
|
4 |
227 |
May 2024 |
| Power Cycling |
|
47 |
2.0k |
Apr 2024 |
| Why aren’t the days in the correct order? |
|
6 |
430 |
Apr 2024 |
| Hard reset Rachio 3, Still “Boot Error One” |
|
84 |
11.8k |
Apr 2024 |
| Controller offline contact support |
|
0 |
175 |
Apr 2024 |
| Rachio Gen2 firmware upgrade |
|
50 |
8.6k |
Mar 2024 |
| API documentation for local wifi connection |
|
0 |
165 |
Mar 2024 |
| If EveryDrop detects no flow, then why doesn’t it report zero flow in the Rachio app? |
|
7 |
394 |
Jan 2024 |
| Serial Number ‘in use’ |
|
2 |
207 |
Dec 2023 |
| How to connect a pump to the controller? |
|
3 |
317 |
Nov 2023 |
| Apple Home App says there is an update to Rachio |
|
2 |
792 |
Nov 2023 |
| Scheduled runs just disappearing |
|
0 |
256 |
Oct 2023 |
| New House, cant connect existing controller |
|
4 |
385 |
Oct 2023 |
| Rachio 3 Offline/Turning itself off |
|
5 |
1.8k |
Oct 2023 |
| Schedule not running - sensors all off |
|
19 |
457 |
Oct 2023 |
| Soil moisture stuck at 110%, the other 0% |
|
0 |
290 |
Oct 2023 |
| Strange intermittent skips on 1 zone |
|
1 |
230 |
Sep 2023 |
| Smart Cycle and Soak wastes time |
|
20 |
1.6k |
Sep 2023 |
| Smart Hose Hubs |
|
0 |
247 |
Sep 2023 |
| How Many Smart Hose Timer Valve Can You Use Per WiFi Hub? |
|
13 |
2.5k |
Sep 2023 |
| Rain skip gone |
|
5 |
275 |
Aug 2023 |
| Lots of rain |
|
5 |
368 |
Aug 2023 |
| Power transformer alternative for recessed outlet |
|
3 |
596 |
Aug 2023 |
| Hourly fixed schedule now runs during night |
|
3 |
1.3k |
Aug 2023 |
| Apple HomeKit No Longer Discovers Rachio 3 After Initial Attempt |
|
3 |
1.9k |
Aug 2023 |
| Watering times suddenly changed from 15 min to 3 hrs |
|
4 |
1.3k |
Aug 2023 |
| Install Help |
|
1 |
271 |
Aug 2023 |
| Rachio stopped notifications |
|
7 |
377 |
Aug 2023 |
| Transfer settings Gen 2 to Gen 3 |
|
7 |
1.3k |
Aug 2023 |
| Rachio 3 Power Cycle |
|
46 |
8.0k |
Aug 2023 |
| Odd behavior after power outage |
|
17 |
851 |
Aug 2023 |
| Soil mositure resets after quick run |
|
1 |
292 |
Aug 2023 |
| Moisture Sensor Setup |
|
3 |
339 |
Aug 2023 |
| Unable to purchase valve monitoring |
|
3 |
270 |
Jul 2023 |
| Hose Valve Timer won’t pair with Hub |
|
1 |
959 |
Jul 2023 |
| Outdoor outlet |
|
11 |
770 |
Jul 2023 |
| How do you remove the cover on a gen 1 box? |
|
1 |
1.1k |
Jul 2023 |
| Timeline schedule on home page is all wrong |
|
1 |
221 |
Jul 2023 |
| Why can’t I get simple support? |
|
0 |
296 |
Jul 2023 |
| Transfer settings from similar Gen 3 to Gen 3 |
|
3 |
595 |
Jul 2023 |
| V3 replaced, can’t import settings |
|
1 |
260 |
Jul 2023 |
| Rain Sensor stuck in loop |
|
0 |
233 |
Jul 2023 |
| Soil Moisture Percentages |
|
0 |
238 |
Jul 2023 |
| Timer reset to 3 minutes on its own fixed settings |
|
14 |
1.1k |
Jul 2023 |
| Can’t enter my non US address to Rachio iPhone app |
|
3 |
321 |
Jul 2023 |
| Rachio 3 not turning on sprinklers |
|
2 |
519 |
Jul 2023 |
| Wifi not connection |
|
0 |
259 |
Jul 2023 |
| Smart Hose Timer Hub Cannot Configure - SSID mismatch to MAC Address |
|
2 |
374 |
Jul 2023 |
| Can’t reconnect Tempest Weather Station |
|
0 |
377 |
Jul 2023 |
| Sprinklers ran manually on their own |
|
48 |
12.5k |
Jun 2023 |
| Replacing Hunter Pro C 16 Zone with Rachio 3 |
|
4 |
493 |
Jun 2023 |
| Can’t connect rachio hub |
|
6 |
1.2k |
Jun 2023 |
| Boot Error One Help |
|
3 |
818 |
Jun 2023 |
| Controller disappeared after app update |
|
3 |
325 |
Jun 2023 |
| Existing rachio controller 3 missing from new iOS app |
|
0 |
297 |
Jun 2023 |
| Zone wont shut off |
|
67 |
62.0k |
Jun 2023 |
| Two Zones coming on at once |
|
2 |
321 |
Jun 2023 |
| Quick run not activating? |
|
4 |
1.2k |
Jun 2023 |
| Gen1 controller showing offline in the app; even though its connected |
|
64 |
5.6k |
May 2023 |
| Watering calendar on the webapp backwards? |
|
3 |
367 |
May 2023 |
| History on Web interface Safari? |
|
6 |
1.0k |
May 2023 |
| Soil moisture reading |
|
2 |
311 |
May 2023 |
| Very low pressure in all zones |
|
17 |
1.0k |
May 2023 |
| Zone activates manually but will not activate from Rachio app |
|
4 |
272 |
May 2023 |
| Upgrading from Generation 1 to Generation 3 |
|
5 |
1.4k |
May 2023 |
| Rachio 3 FW |
|
6 |
896 |
Apr 2023 |
| Zone controller issues |
|
2 |
379 |
Apr 2023 |
| [Can it be fixed? |
|
6 |
565 |
Apr 2023 |
| Wrong address, can’t change it manually |
|
1 |
254 |
Mar 2023 |
| Rachio 3 is Offline |
|
4 |
490 |
Mar 2023 |
| Homekit Setup Code – Not Available in App |
|
10 |
3.1k |
Mar 2023 |
| iPhone app seems buggy! |
|
8 |
844 |
Feb 2023 |
| API token Authentication Error |
|
2 |
433 |
Jan 2023 |
| Forecast days out of order on web page |
|
1 |
376 |
Dec 2022 |
| App update deleted controller |
|
3 |
787 |
Oct 2022 |
| Ownership transfer-programming |
|
1 |
507 |
Oct 2022 |
| Trying to connect Gen 1 to new fiber modem |
|
2 |
359 |
Sep 2022 |
| Cannot add to homekit |
|
0 |
521 |
Sep 2022 |
| Low flow false alarms? |
|
6 |
994 |
Sep 2022 |
| Rain Skip But No Recorded Rain |
|
8 |
923 |
Aug 2022 |
| Updates made on MacBook not reflected in Mobile app |
|
1 |
412 |
Aug 2022 |
| Rachio 3 WEATHER INTELLIGENCE PLUS date wrong web browesr |
|
2 |
743 |
Aug 2022 |
| Offline- can’t water grass several days |
|
8 |
844 |
Aug 2022 |
| What is a favorite brand of master valve to buy? |
|
10 |
2.3k |
Jul 2022 |
| Non-supported water flow meter with Rachio 3 |
|
3 |
817 |
Jul 2022 |
| System down again? |
|
17 |
1.4k |
Jul 2022 |
| Rachio 3 did not come back after power failed |
|
10 |
8.7k |
Jul 2022 |
| Rachio on Nest app? |
|
4 |
678 |
Jul 2022 |
| New schedule appeared |
|
0 |
320 |
Jul 2022 |
| Rachio 3 Boot failure |
|
0 |
410 |
Jul 2022 |
| Why did it rain skip NOW! NO RAIN |
|
0 |
366 |
Jul 2022 |
| Quick Run Broken |
|
0 |
619 |
Jul 2022 |
| Nothing working on the web browser |
|
0 |
295 |
Jul 2022 |
| Minimum runtime greater than zero minutes |
|
11 |
937 |
Jul 2022 |
| Not getting notifications on Google Pixel 6 Pro (Android 12) |
|
1 |
831 |
Jul 2022 |
| Rachio 3 responding in Home app, but no Zones |
|
1 |
393 |
Jun 2022 |
| iOS app update - not working |
|
8 |
831 |
Jun 2022 |
| Problem Loading Data |
|
13 |
1.4k |
Jun 2022 |
| iOS App won’t connect |
|
0 |
321 |
Jun 2022 |
| Maximum number of zones Rachio 3 |
|
2 |
498 |
Jun 2022 |
| How to connect Rachio 3 and Rain Bird MJ100B Flow Meter? |
|
4 |
1.7k |
Jun 2022 |
| Controller won’t leave standby mode |
|
0 |
346 |
Jun 2022 |
| Gen 3 - IP address connecting to |
|
5 |
2.2k |
Jun 2022 |
| Unexpected watering change |
|
0 |
262 |
Jun 2022 |
| Rachio 3 always listed “rain predicted” |
|
2 |
480 |
Jun 2022 |
| Running full time spigot on sprinkler system. |
|
0 |
426 |
Jun 2022 |
| Replace hunter pro-c with Rachio 3 |
|
1 |
1.0k |
Jun 2022 |
| Rachio 3 Smart Cycles Not Working |
|
0 |
492 |
Jun 2022 |
| Trying to Understand Flex Daily and PWS Interaction |
|
15 |
1.1k |
Jun 2022 |
| Strange water leak |
|
4 |
477 |
Jun 2022 |
| Gen 2 Controller Has Gone Crazy |
|
5 |
658 |
May 2022 |
| Rachio 3 Power Adapter |
|
1 |
673 |
May 2022 |
| Rain sensor activated issue |
|
17 |
4.6k |
May 2022 |
| Lost controller |
|
3 |
803 |
May 2022 |
| New Rachio 3 missing cover plate in box! |
|
5 |
2.2k |
May 2022 |
| Apple HomeKit Zones Don’t Show Up |
|
11 |
1.9k |
May 2022 |
| Weather Intelligence and Canada |
|
2 |
623 |
May 2022 |
| Zone 1 turns on with 28v but all other zones are receiving 19v |
|
0 |
379 |
May 2022 |
| Model 6ZULW-C vs 8ZULW-C |
|
2 |
732 |
May 2022 |
| Raicho troubleshooting |
|
1 |
400 |
May 2022 |
| Reset water usage |
|
67 |
8.4k |
May 2022 |
| Schedule not run despite it saying skipped |
|
1 |
447 |
May 2022 |
| Why is my Rachio “off line”? |
|
18 |
6.2k |
May 2022 |
| Date and time wrong on Rachio on PC |
|
0 |
538 |
May 2022 |
| Rain Bird to Rachio 3 |
|
7 |
1.4k |
Apr 2022 |
| Rain sensor triggering frequently |
|
5 |
735 |
Apr 2022 |
| Rachio 2, zone 1 works on quick run but not on scheduled run |
|
1 |
540 |
Apr 2022 |
| Rachio 3 stuck on solid red in 1st zone |
|
2 |
1.6k |
Apr 2022 |
| Watering duration not updating |
|
3 |
548 |
Apr 2022 |
| my rachio just disapared |
|
0 |
339 |
Mar 2022 |
| Can’t find address? |
|
5 |
839 |
Mar 2022 |
| Ranchio hub will not connect to homekit |
|
1 |
684 |
Mar 2022 |
| Flow Meter Europe |
|
0 |
297 |
Mar 2022 |
| Unshare My Rachio |
|
6 |
1.1k |
Feb 2022 |
| Rachio 3 won’t connect to cloud |
|
38 |
2.9k |
Jan 2022 |
| Lost all history prior to May 2019 - [SOLVED] Only 1 year of history stored |
|
6 |
655 |
Jan 2022 |
| Rancho 3 won’t connect to wifi |
|
0 |
460 |
Jan 2022 |
| Australian Compatible adapter |
|
0 |
341 |
Dec 2021 |
| System Ran Manually at 9:50 PM, Not on Schedule |
|
1 |
491 |
Nov 2021 |
| Half of light bar not working |
|
2 |
684 |
Oct 2021 |
| Watering only working when paused |
|
8 |
497 |
Oct 2021 |
| AC/AC 24V transformer |
|
1 |
686 |
Oct 2021 |
| Multiple controllers in same neighborhood |
|
0 |
315 |
Oct 2021 |
| Watering skip all the time |
|
0 |
313 |
Oct 2021 |
| New home: Controller already in use message |
|
3 |
493 |
Oct 2021 |
| Gen 3 Dropping WiFi |
|
3 |
613 |
Sep 2021 |
| Rachio 3 powers off during cycle |
|
3 |
584 |
Sep 2021 |
| App Display: What’s My Soil Moisture? |
|
4 |
454 |
Sep 2021 |
| What is value or part number of “F1” on controller main board? |
|
6 |
456 |
Sep 2021 |
| Zone 1 is always on |
|
2 |
1.3k |
Aug 2021 |
| Zone 2 runs with all zones |
|
8 |
814 |
Aug 2021 |
| HomeKit stopped working today |
|
11 |
1.1k |
Aug 2021 |
| Customer Support Not Responding |
|
10 |
2.2k |
Aug 2021 |
| Just bought house |
|
6 |
469 |
Aug 2021 |
| Zone 6 not getting power |
|
7 |
629 |
Jul 2021 |
| Qr Code |
|
0 |
436 |
Jul 2021 |
| Woke up to “No controllers” on app |
|
19 |
2.8k |
Jul 2021 |
| Disabled Zone Won’t Run in Schedule, but will Manually Run |
|
3 |
329 |
Jul 2021 |
| Rachio Precipitation does not agree with weather stations |
|
8 |
584 |
Jul 2021 |
| Connecting to a well |
|
1 |
347 |
Jun 2021 |
| Weather intelligence skips missing on usage graph |
|
15 |
2.4k |
Jun 2021 |
| Minimum separation between PSR and Rachio 3 controller |
|
1 |
521 |
Jun 2021 |
| Powering New Rachio 3 |
|
1 |
336 |
Jun 2021 |
| Wireless flow meter stopped working and won’t pair anymore |
|
33 |
4.0k |
Jun 2021 |
| Lawn Champion missing |
|
4 |
629 |
Jun 2021 |
| Upgrade problem |
|
2 |
431 |
Jun 2021 |
| Unable to download latest Android app |
|
6 |
754 |
Jun 2021 |
| Unable to connect after being off for the winter #wifi #Eero |
|
0 |
374 |
Jun 2021 |
| Date and Time is clearly incorrect |
|
6 |
2.0k |
Jun 2021 |
| Rachio 3 offline |
|
2 |
523 |
Jun 2021 |
| Solenoid valve for hose bib |
|
7 |
695 |
May 2021 |
| Flow meter - there is no flow |
|
0 |
345 |
May 2021 |
| Can’t manually turn on zone after weather skip |
|
1 |
348 |
May 2021 |
| Rachio 3 & Orbi Mesh Router System |
|
1 |
1.3k |
May 2021 |
| We move into a new home |
|
6 |
4.5k |
May 2021 |
| Super frustrated with Rachio |
|
11 |
1.6k |
May 2021 |
| Troubleshooting one zone |
|
7 |
601 |
May 2021 |
| How do I reach live tech support |
|
2 |
3.3k |
May 2021 |
| Saturation skip set, but watered anyway |
|
2 |
343 |
May 2021 |
| Can 2 Rachio controllers share a single common wire? |
|
1 |
987 |
May 2021 |
| What PWS is my Rachio using? |
|
1 |
335 |
May 2021 |
| Switched from Toro to Orbit valve, now won’t turn on |
|
1 |
346 |
May 2021 |
| Possible schedule display bug |
|
1 |
378 |
May 2021 |
| Usage Data Missing Prior to May ‘20 |
|
0 |
272 |
May 2021 |
| Gen 3 Setup, No power |
|
12 |
3.5k |
May 2021 |
| The controller is having issues connecting to your account |
|
2 |
566 |
May 2021 |
| What is up with Rachios Soil Moisture? |
|
108 |
4.7k |
May 2021 |
| Flex Daily problems |
|
11 |
916 |
May 2021 |
| Gen 3 will not boot |
|
6 |
1.8k |
May 2021 |
| Toro TFS-100 Flow Sensor DEAD? |
|
0 |
331 |
May 2021 |
| Rachio App Screen Usage |
|
2 |
283 |
May 2021 |
| Connect Dosing Pump to Rachio 3 |
|
1 |
517 |
May 2021 |
| Rachio 3 with Everydrop 1104-EX shows wrong flow data |
|
1 |
1.1k |
May 2021 |
| Rachio 3 not turning on sprinklers though it shows “OK” in the app |
|
2 |
391 |
May 2021 |
| Not receiving iOS notifications |
|
0 |
421 |
May 2021 |
| Trying to re-connect to WiFi |
|
0 |
351 |
Apr 2021 |
| Can’t connect to wifi with Android phone |
|
1 |
640 |
Apr 2021 |
| Yard Map showing old satellite image |
|
4 |
1.2k |
Apr 2021 |
| Gen 2 lost network connection |
|
0 |
348 |
Apr 2021 |
| Goes offline almost daily |
|
2 |
264 |
Apr 2021 |
| Gen2 controller does not become active |
|
1 |
1.2k |
Apr 2021 |
| New (used) system startup |
|
3 |
277 |
Apr 2021 |
| Access to rachio without owner transfer |
|
4 |
508 |
Apr 2021 |
| API limits reached! |
|
2 |
353 |
Apr 2021 |
| Re-assign wiring to existing zones? |
|
1 |
269 |
Apr 2021 |
| Rachio (3) connected to wifi. Says its on. No water coming out |
|
3 |
299 |
Apr 2021 |
| “Contact support” after scanning barcode |
|
0 |
328 |
Apr 2021 |
| Rachio 3 to Rachio 3 migration |
|
2 |
423 |
Apr 2021 |
| Cant get schedules to work! |
|
3 |
2.3k |
Apr 2021 |
| Controller wire terminal broke |
|
0 |
351 |
Apr 2021 |
| Stuck on red following power outage |
|
28 |
2.9k |
Apr 2021 |
| Rachio 3 dead on arrival |
|
3 |
535 |
Mar 2021 |
| Rachio Gen. 3 Stuck in Boot Error State |
|
8 |
1.5k |
Mar 2021 |
| Transfer ownership - how to set up |
|
0 |
463 |
Mar 2021 |
| Switch owner |
|
18 |
8.1k |
Mar 2021 |
| All valves stay on |
|
15 |
1.4k |
Mar 2021 |
| No water coming out! |
|
5 |
2.2k |
Mar 2021 |
| Brand new gen3, first installation, doesn’t connect to wifi |
|
7 |
1.1k |
Mar 2021 |
| Rachio Gen 3 Repeated Power Cycling |
|
2 |
1.6k |
Mar 2021 |
| Boot failed ..10 blue then the Red |
|
1 |
382 |
Mar 2021 |
| Device is power cycling at random times |
|
0 |
488 |
Mar 2021 |
| All controllers are missing |
|
4 |
681 |
Feb 2021 |
| Standyby Mode keeps activating by itself? |
|
3 |
1.2k |
Feb 2021 |
| Sold my house |
|
2 |
708 |
Feb 2021 |
| Expanding the Bounds of Rachio Controller |
|
5 |
592 |
Feb 2021 |
| Map info black and wrong time zone |
|
0 |
258 |
Feb 2021 |
| Mesh Routers |
|
20 |
4.3k |
Feb 2021 |
| Rachio 3 Controller wireless add-on? |
|
4 |
1.4k |
Feb 2021 |
| New ownership with existing Rachio sprinker system |
|
3 |
1.0k |
Jan 2021 |
| Rachio 3 Not Connecting After Power Outage |
|
3 |
2.6k |
Jan 2021 |
| Power Supply |
|
10 |
11.7k |
Jan 2021 |
| Calculate area from current water usage? |
|
2 |
427 |
Dec 2020 |
| Service in my area |
|
0 |
324 |
Dec 2020 |
| Rachio3 stuck on green and blinking Amber light |
|
0 |
826 |
Dec 2020 |
| Rachio 2 not reconnecting to wifi if router restarts |
|
1 |
445 |
Dec 2020 |
| 24 VAC from Controller to PSR |
|
1 |
572 |
Dec 2020 |
| Rain Dial to Rachio3- only 3 zones work |
|
4 |
671 |
Dec 2020 |
| Cannot open case |
|
1 |
354 |
Dec 2020 |
| All Weather Underground PWS Stations Missing |
|
5 |
686 |
Dec 2020 |
| Does Rachio automatically change my weather station? |
|
3 |
834 |
Nov 2020 |
| Trying to link in Google Home and not showing up |
|
3 |
699 |
Nov 2020 |
| Notifications stopped working Android |
|
0 |
308 |
Nov 2020 |
| 3e WiFi connection problems |
|
8 |
1.3k |
Nov 2020 |
| Rachio 3 arrived with no faceplate |
|
7 |
1.4k |
Nov 2020 |
| Low Flow Detected alerts |
|
1 |
445 |
Nov 2020 |
| Zone doesn’t shut off |
|
0 |
282 |
Nov 2020 |
| New Rachio 3 will not start sprinklers |
|
6 |
1.3k |
Oct 2020 |
| Rachio 3 won’t complete setup |
|
4 |
2.8k |
Oct 2020 |
| Unable To Get Support - 3rd red light |
|
1 |
547 |
Oct 2020 |
| 2nd controller fails to find Wi-Fi after first one did |
|
0 |
319 |
Oct 2020 |
| Gen3 stuck on 4th light |
|
6 |
3.2k |
Oct 2020 |
| My app isn’t working on iPhone or iPad |
|
3 |
306 |
Oct 2020 |
| Repaired cut line now system not activating all zones |
|
4 |
451 |
Oct 2020 |
| Not getting low flow alert |
|
1 |
343 |
Oct 2020 |
| High flow alert inaccurate |
|
5 |
524 |
Sep 2020 |
| New Rachio 3 serial number not accepted |
|
9 |
2.7k |
Sep 2020 |
| Homekit support, get setup code |
|
4 |
6.0k |
Sep 2020 |
| Three of Six Zones Not Updating (Gen 2) |
|
2 |
437 |
Sep 2020 |
| Flow meter won’t pair after gen3 firmware update |
|
2 |
861 |
Sep 2020 |
| Possible Rachio App Outage September 14th 2020 |
|
14 |
1.1k |
Sep 2020 |
| We had a problem loading your information |
|
6 |
990 |
Sep 2020 |
| New home, need manual transfer |
|
4 |
1.1k |
Sep 2020 |
| Serial number issues |
|
1 |
483 |
Sep 2020 |
| Rain skip disappointing |
|
3 |
415 |
Sep 2020 |
| Forecast missing in the app |
|
5 |
501 |
Sep 2020 |
| Wont work with iPhone 11 & iOS 13.4.0 |
|
48 |
11.4k |
Sep 2020 |
| Transfer soil, zones and data from Gen1 to Gen3 |
|
2 |
460 |
Sep 2020 |
| Controller already in use |
|
6 |
1.5k |
Aug 2020 |
| Rachio Gen3 stopped recognizing Zones |
|
2 |
291 |
Aug 2020 |
| Offline/ No Power |
|
9 |
4.7k |
Aug 2020 |
| App: Unable to reach server |
|
3 |
1.1k |
Aug 2020 |
| Gen 1 8 zone powercycling many times throughout the day |
|
0 |
245 |
Aug 2020 |
| Rachio 3 Controller & Google Wifi Mesh |
|
1 |
687 |
Aug 2020 |
| Rachio Generation 3 can not be added to app |
|
1 |
460 |
Aug 2020 |
| Pump only comes on half the time? |
|
9 |
1.0k |
Aug 2020 |
| Rachio 3 will not stop running |
|
8 |
2.4k |
Aug 2020 |
| Because of my manual watering, could an IPhone interrupt that as habits and create phantom watering schedules? |
|
5 |
448 |
Aug 2020 |
| Can’t finalize new Rachio 3 install |
|
2 |
414 |
Aug 2020 |
| Zone not capturing weather station precipitation |
|
8 |
675 |
Aug 2020 |
| Cannot install device |
|
2 |
602 |
Aug 2020 |
| Won’t activate |
|
3 |
441 |
Aug 2020 |
| PWS Not Appearing |
|
25 |
4.8k |
Jul 2020 |
| Map zoom not adjustable on android |
|
0 |
280 |
Jul 2020 |
| How to downgrade FW (Rachio3) |
|
3 |
410 |
Jul 2020 |
| Hard Factory Reset |
|
12 |
1.9k |
Jul 2020 |
| Unable to add Rachio to HomeKit |
|
2 |
1.6k |
Jul 2020 |
| 2 zones stopped |
|
0 |
253 |
Jul 2020 |
| Gen3 Manually works. Schedule shows it working but never triggers valve and history shows it working fine |
|
11 |
998 |
Jul 2020 |
| Solenoid not powering zone on |
|
3 |
835 |
Jul 2020 |
| Trigger a device 20 minutes before Rachio starts a schedule using Smartthings or IFTTT? |
|
8 |
1.5k |
Jul 2020 |
| Bug Report: Stopped Schedule Resumes |
|
1 |
396 |
Jul 2020 |
| Downloading a configuration |
|
0 |
303 |
Jul 2020 |
| Gen 3 - Controller Offline |
|
0 |
700 |
Jul 2020 |
| Constantly dropping Wifi |
|
1 |
1.1k |
Jul 2020 |
| Power Outage & Rachio 3 only blinking in zone 1 |
|
0 |
402 |
Jul 2020 |
| Wireless Flowmeter not seeing flow |
|
7 |
982 |
Jul 2020 |
| Heads goes up n down on scheduled run |
|
0 |
322 |
Jul 2020 |
| Fixed Schedule fails to run… continued |
|
1 |
309 |
Jul 2020 |
| Fixed Schedule fails to run |
|
0 |
289 |
Jul 2020 |
| Install complete, but no water flowing |
|
5 |
457 |
Jun 2020 |
| Rachio 3 power cycling |
|
4 |
715 |
Jun 2020 |
| Blue light turns off pump does not turn off |
|
0 |
324 |
Jun 2020 |
| Support contact number - Flow meter question |
|
4 |
3.9k |
Jun 2020 |
| Wifi connection issues with Gen 3e on Nighthawk X4 R7500v2 |
|
3 |
522 |
Jun 2020 |
| Soil Moisture - Error Loading Data |
|
0 |
336 |
Jun 2020 |
| Rachio 3 keeps going offline today |
|
1 |
920 |
Jun 2020 |
| Help Finding Serial Number |
|
3 |
1.2k |
Jun 2020 |
| Rachio and iOS issue |
|
11 |
431 |
Jun 2020 |
| Flow Meter DOA? |
|
0 |
312 |
Jun 2020 |
| Flow meter IMPOSSIBLE to pair |
|
2 |
494 |
Jun 2020 |
| Rachio 3 16 zone master valve timing |
|
2 |
545 |
Jun 2020 |
| How to register your rachio after home purchase from previous owner |
|
1 |
393 |
Jun 2020 |
| Need Help with Gen1, not watering |
|
12 |
1.1k |
Jun 2020 |
| Rachio 3 keeps getting stuck on 3rd light |
|
3 |
814 |
Jun 2020 |
| Solid first light |
|
0 |
257 |
Jun 2020 |
| Ranchio Gen 2 Stuck With a Solid Light One |
|
12 |
1.3k |
Jun 2020 |
| Battery Consumption iOS 13.5 |
|
8 |
605 |
Jun 2020 |
| No history shown on dashboard calendar for today and inaccurate rain skip |
|
8 |
774 |
Jun 2020 |
| Manual Skip Vanished |
|
11 |
1.6k |
Jun 2020 |
| 1st Quadrant stuck, Oveaseas user… Rachio 3 |
|
1 |
332 |
Jun 2020 |
| Dead Controller |
|
3 |
625 |
Jun 2020 |
| Google Assist only waters for 3 min |
|
8 |
757 |
Jun 2020 |
| Brand new User - 1st schedule did NOT run - help! (SOLVED - Rain sensor activated) |
|
1 |
336 |
Jun 2020 |
| Does not work on iPad |
|
59 |
2.5k |
May 2020 |
| Satellite Image Updates |
|
1 |
425 |
May 2020 |
| Gen 2 - Schedule won’t run |
|
19 |
3.0k |
May 2020 |
| Zones not appearing in iOs app |
|
6 |
864 |
May 2020 |
| Gen 2 not operating on Schedule |
|
2 |
321 |
May 2020 |