About the Troubleshooting category
Troubleshooting
One stop for tech support, wiring, Wi-Fi, and irrigation help. |
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4 |
1.6k |
Jun 2025 |
Zone not stopping on scheduled run but will stop with controller stop button
Troubleshooting |
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1 |
33 |
1d |
I have 500 rachios, why so did many quit rain skipping all of a sudden?
Tech Support |
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1 |
72 |
3d |
Two Smart Hose Timer hubs repeatedly go offline while still connected to Wi-Fi
Troubleshooting |
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0 |
13 |
3d |
Hose Timer won’t shut off
Troubleshooting |
|
95 |
2.5k |
4d |
Skipping a wire input on the controller
Troubleshooting |
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1 |
40 |
5d |
Smart hose timer internal flooding
Tech Support |
|
90 |
2.2k |
8d |
Low current on multiple valves
Tech Support |
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1 |
47 |
10d |
Rachio 3 Not Responding in Homekit (Again)
Tech Support |
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1.8k |
81.7k |
11d |
Possessed zone
Troubleshooting |
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1 |
15 |
11d |
Low Water Pressure
Troubleshooting |
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0 |
17 |
12d |
Rachio 3 integration with smartthings
Tech Support |
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4 |
108 |
12d |
Smart Hose Hub Firmware Upgrade Keeps Failing
Tech Support |
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237 |
3.4k |
14d |
New Flow Sensor Readings off the chart
Tech Support |
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0 |
27 |
17d |
Rachio 3 won’t power on
Troubleshooting |
|
5 |
5.6k |
21d |
Rachio valve hub cycling through all colors after offline over winter
Tech Support |
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0 |
32 |
27d |
Hose Timer says No Flow Detected
Tech Support |
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24 |
2.3k |
Jun 18 |
Reverse cable openings on Rachio 3 outdoor enclosure
Wiring |
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1 |
33 |
Jun 15 |
Random Start
Troubleshooting |
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4 |
95 |
Jun 8 |
Does not work
Troubleshooting |
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1 |
51 |
Jun 5 |
Watering when offline for 100+ minutes per zone
Troubleshooting |
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0 |
28 |
Jun 5 |
Raindial RD-600 to Rachio 3
Wiring |
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3 |
282 |
Jun 4 |
Is saturation skip broken?
Troubleshooting |
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4 |
80 |
Jun 4 |
Internal flooding
Troubleshooting |
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0 |
18 |
May 28 |
Rachio detected an electrical fault in master valve or Zone
Tech Support |
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0 |
43 |
May 28 |
Rachio 3 says zone running but it’s not
Troubleshooting |
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4 |
78 |
May 17 |
Rachio 3 does not work with 802.11ax / WiFi 6 mode
Wi-Fi |
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3 |
320 |
May 16 |
Repeated drop off wifi
Tech Support |
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11 |
2.7k |
May 15 |
Rachio3 periodically goes offline with LEDs dark and unresponive
Troubleshooting |
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3 |
73 |
May 15 |
Hung controller on a specific zone? In-line fuse ever tried?
Troubleshooting |
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0 |
24 |
May 14 |
Rachio Gen 2 keeps going offline lately
Wi-Fi |
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22 |
5.2k |
May 12 |
History Page
Tech Support |
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1 |
51 |
May 12 |
Retrofitting a Rachio to my old sprinkler system that runs with well water
Wiring |
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2 |
61 |
May 9 |
Rachio keeps dropping WiFi
Troubleshooting |
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14 |
373 |
May 8 |
SOLVED! How to fix Rachiio 3 WiFi not connecting first time
Wi-Fi |
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46 |
52.2k |
May 7 |
Master Valve and Ball Valve Plumbing Help
Troubleshooting |
|
10 |
2.7k |
May 6 |
No zones are working!
Troubleshooting |
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6 |
52 |
May 4 |
Master valve using motor operated valve
Tech Support |
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1 |
27 |
May 1 |
Smart Hose Timer Leaking
Troubleshooting |
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10 |
1.9k |
Apr 30 |
Rachio 3 Dropping WAN connection - LAN Connection Okay
Troubleshooting |
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7 |
108 |
Apr 28 |
Rachio 3 Rain Sensor Wiring, activating/de-activating
Wiring |
|
4 |
2.2k |
Apr 26 |
Unexpected error during setting up wifi
Wi-Fi |
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7 |
7.3k |
Apr 23 |
Open Line
Troubleshooting |
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0 |
32 |
Apr 19 |
Using Rachio for raised garden beds
Wiring |
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1 |
57 |
Apr 17 |
Smart timer leaks with long faucet threads
Troubleshooting |
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1 |
42 |
Apr 14 |
Hose timer Leaks (water source)
Troubleshooting |
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1 |
36 |
Apr 13 |
Rachio Smart Hose Timer cannot connect first time
Troubleshooting |
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0 |
56 |
Apr 9 |
Rachio Gen 3 (Cannot update firmware) WIFI IOS 26.3 unknown error
Troubleshooting |
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0 |
71 |
Apr 3 |
Rachio 2 Solonoids wont turn off
Tech Support |
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1 |
50 |
Mar 29 |
DIrect burial shielded twisted pair wire for 1004-EX? Help!
Wiring |
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12 |
266 |
Mar 27 |
I am trying to install a new smart hose timer and it keeps failing the firmware update
Troubleshooting |
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0 |
34 |
Mar 23 |
This is my sixth time trying to update
Tech Support |
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0 |
50 |
Mar 23 |
Weather Station Not Showing / Weatherunderground not reporting - again!
Troubleshooting |
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16 |
214 |
Mar 21 |
All Weather Underground PWS Stations are gone
Tech Support |
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5 |
161 |
Mar 21 |
Connecting Gen3 to new router
Troubleshooting |
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0 |
48 |
Mar 15 |
Replacement of leaking hose timers
Troubleshooting |
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1 |
83 |
Mar 11 |
Water in hose timer battery compartment
Sprinklers & Irrigation |
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3 |
756 |
Mar 10 |
Father-in-law cut tap connector off Smart Timer
Troubleshooting |
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2 |
70 |
Mar 6 |
Deleting Removed Hub
Troubleshooting |
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0 |
50 |
Feb 26 |
Hose Timer - battery life
Troubleshooting |
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20 |
1.6k |
Feb 25 |
Rainbird to Rachio 3 wiring help
Troubleshooting |
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8 |
167 |
Jan 3 |
Rachio 3 16zone not opening or closing zones
Troubleshooting |
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3 |
141 |
Dec 2025 |
Hose Timer won’t shut off
Troubleshooting |
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0 |
47 |
Dec 2025 |
Verizon Fios Wi-Fi Extender
Wi-Fi |
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2 |
190 |
Dec 2025 |
Help with wiring moving from Rainbird ESP-LX to Rachio V3
Wiring |
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3 |
144 |
Nov 2025 |
Rachio goes offfline/loses power
Tech Support |
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39 |
2.2k |
Nov 2025 |
Gen 2 still broadcasting SSID
Wi-Fi |
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9 |
1.7k |
Oct 2025 |
Hose Valve Hub WiFi
Wi-Fi |
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1 |
101 |
Oct 2025 |
Valves connected to multiple zone controls
Wiring |
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14 |
279 |
Oct 2025 |
Cannot log in using app but web login works
Tech Support |
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6 |
1.8k |
Oct 2025 |
My hose-valve leaked inside & now I just get 1 yellow flash
Troubleshooting |
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0 |
48 |
Sep 2025 |
2 Master Valve and up to 2 zone Operation wiring for Less than $20 Tested no more Master valve zone Fault
Wiring |
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9 |
182 |
Sep 2025 |
Transferred Property not Showing up in App
Troubleshooting |
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5 |
99 |
Sep 2025 |
New Install - Master Fault Error
Troubleshooting |
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5 |
181 |
Sep 2025 |
Master Valve Wiring Issue
Wiring |
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4 |
200 |
Sep 2025 |
System suddenly run but the app shows it is
Tech Support |
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8 |
98 |
Sep 2025 |
Irrigation pause not accounting zone water
Sprinklers & Irrigation |
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4 |
445 |
Sep 2025 |
New rain sensor flip flopping
Troubleshooting |
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3 |
75 |
Sep 2025 |
Smart Timers Reset
Troubleshooting |
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0 |
43 |
Sep 2025 |
Stuck on the simple installation
Wiring |
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6 |
130 |
Sep 2025 |
High current draw per Valve monitoring -Need help
Troubleshooting |
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4 |
148 |
Sep 2025 |
Rachio not stopping zones
Troubleshooting |
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6 |
127 |
Sep 2025 |
Hose timer will not shut off
Troubleshooting |
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1 |
80 |
Aug 2025 |
Electronic question converting AC out to DC
Troubleshooting |
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25 |
251 |
Aug 2025 |
Hunter SRC Wiring Question
Wiring |
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2 |
105 |
Aug 2025 |
Smart Hose Timer leaks with frost-free spigot
Troubleshooting |
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1 |
275 |
Aug 2025 |
Rachio 3, only red blinking on light 1
Tech Support |
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0 |
68 |
Aug 2025 |
What solenoid to buy to replace dc solenoid
Troubleshooting |
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3 |
106 |
Aug 2025 |
Timer started to leak now it won’t work at all
Troubleshooting |
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0 |
56 |
Aug 2025 |
Help - new install wiring - no zones working
Troubleshooting |
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4 |
146 |
Aug 2025 |
Rachio drops wifi decently often
Troubleshooting |
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6 |
249 |
Aug 2025 |
WiFi Drop Rachio 3
Troubleshooting |
|
18 |
464 |
Aug 2025 |
Everydrop 1004 Ex install
Tech Support |
|
13 |
2.9k |
Aug 2025 |
Both Rachio 3s disappear from app
Troubleshooting |
|
6 |
157 |
Aug 2025 |
Rachio website calendar is way off
Troubleshooting |
|
15 |
1.6k |
Jul 2025 |
Heat Boost not Editable
Troubleshooting |
|
0 |
91 |
Jul 2025 |
Ownership transfer not working
Tech Support |
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1 |
105 |
Jul 2025 |
Leak Detection?
Troubleshooting |
|
3 |
136 |
Jul 2025 |
Zone Fault but it appears to be working fine
Troubleshooting |
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7 |
127 |
Jul 2025 |
Cannot connect to Hub via App
Tech Support |
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1 |
205 |
Jul 2025 |
Rachio 3 keeps disconnecting from wifi intermittently
Wi-Fi |
|
30 |
7.3k |
Jul 2025 |
RF shielding fixed offline problem
Wi-Fi |
|
3 |
235 |
Jul 2025 |
Zones dont turn off
Tech Support |
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1 |
94 |
Jul 2025 |
Rachio 3 integration with Alexa
Troubleshooting |
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0 |
70 |
Jul 2025 |
The Weather Intelligence Plus schedule is mixed up
Tech Support |
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1 |
78 |
Jul 2025 |
Rainbird ESP-ME to Rachio Outdoor Unit
Troubleshooting |
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27 |
315 |
Jul 2025 |
New (and old) issues with R3
Troubleshooting |
|
3 |
147 |
Jul 2025 |
Rachio 3 occasionally using 8.8.8.8 instead of DHCP assigned DNS server
Tech Support |
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7 |
199 |
Jun 2025 |
Home Assistant not updating
Troubleshooting |
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1 |
178 |
Jun 2025 |
Hose timer behavior offline
Sprinklers & Irrigation |
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0 |
67 |
Jun 2025 |
After 4 years… Another Gen3 That’s Decided It Isn’t Happy With Network Config
Troubleshooting |
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7 |
334 |
Jun 2025 |
Lawn watering schedule get skipped
Troubleshooting |
|
2 |
166 |
Jun 2025 |
Rachio 3 unit has wrong sticker
Tech Support |
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3 |
102 |
Jun 2025 |
Serial number already in use?
Tech Support |
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57 |
12.3k |
Jun 2025 |
Replacing Orbit controller with Water Master sensor accessory
Wiring |
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2 |
67 |
Jun 2025 |
We had a problem looking up your serial number
Tech Support |
|
1 |
122 |
Jun 2025 |
Zones and Schedules Won’t Transfer to New Controller
Troubleshooting |
|
0 |
62 |
Jun 2025 |
Not measuring actual Flow meter volumes
Troubleshooting |
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0 |
79 |
Jun 2025 |
RainBird to Rachio 3 issue
Troubleshooting |
|
3 |
124 |
Jun 2025 |
Splice Controller Cable
Wiring |
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2 |
107 |
Jun 2025 |
Can’t get my schedules to run (rain sensor is off)
Troubleshooting |
|
0 |
65 |
Jun 2025 |
Can’t get zones to function properly
Troubleshooting |
|
0 |
89 |
Jun 2025 |
House Renovation - Wi-Fi Offline
Wi-Fi |
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3 |
516 |
Jun 2025 |
Hose Timer SHV101 does not power up
Tech Support |
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1 |
93 |
May 2025 |
Orbit solenoid
Troubleshooting |
|
4 |
2.9k |
May 2025 |
Valve Monitoring with Add-A-Zone
Tech Support |
|
9 |
1.2k |
May 2025 |
App glitch?
Tech Support |
|
0 |
61 |
May 2025 |
Strain Relief Bushing for Sprinkler Wiring Side
Wiring |
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1 |
216 |
May 2025 |
Shielded cable drain wire?
Wiring |
|
2 |
115 |
May 2025 |
Lost a/c access - can’t get a new password - grass dying!
Tech Support |
|
2 |
100 |
May 2025 |
Smart Hose Valve died?
Troubleshooting |
|
0 |
102 |
May 2025 |
Setting up New Controller. Quadrant 3 flashing Red
Troubleshooting |
|
0 |
48 |
May 2025 |
9 White One Red, Critical Software
Tech Support |
|
3 |
206 |
May 2025 |
Rachio 3 doesn’t stay connected
Wi-Fi |
|
6 |
561 |
May 2025 |
Rachio 3, 8 zones wiring help
Tech Support |
|
2 |
128 |
May 2025 |
EveryDrop Flow Meter Issue
Troubleshooting |
|
5 |
158 |
May 2025 |
Zone is ON all the time
Sprinklers & Irrigation |
|
1 |
175 |
May 2025 |
Intermatic to Rachio 3
Wiring |
|
14 |
2.2k |
May 2025 |
White and 1 red blink. First replacement also dead
Tech Support |
|
0 |
67 |
May 2025 |
DHCP Issues
Wi-Fi |
|
14 |
1.1k |
Apr 2025 |
Static IP
Wi-Fi |
|
14 |
2.5k |
Apr 2025 |
Rachio 3: zones turn on fine, but never turn off
Troubleshooting |
|
7 |
167 |
Apr 2025 |
No zones work
Troubleshooting |
|
3 |
115 |
Apr 2025 |
Rachio 3 suddenly confused about days
Troubleshooting |
|
2 |
87 |
Apr 2025 |
No master relay power
Troubleshooting |
|
0 |
67 |
Apr 2025 |
Rachio Gen 1 connect to wifi but offline
Troubleshooting |
|
4 |
131 |
Apr 2025 |
Help needed with Everydrop flowmeter
Troubleshooting |
|
8 |
187 |
Apr 2025 |
Android App - Smart Hose Timer schedule Color setting not working
Tech Support |
|
1 |
72 |
Apr 2025 |
Unable to login to new app
Tech Support |
|
0 |
62 |
Apr 2025 |
Google Home showing Rachio disconnected
Troubleshooting |
|
15 |
421 |
Apr 2025 |
Rachio 3 voltage too high
Troubleshooting |
|
6 |
333 |
Apr 2025 |
2 zones coming on at once
Wiring |
|
10 |
21.1k |
Mar 2025 |
Help: Smart Hose Timer, Outside Faucet and Vacuum Breaker
Troubleshooting |
|
25 |
5.4k |
Mar 2025 |
Valve failed and filling battery compartment with water
Troubleshooting |
|
3 |
102 |
Mar 2025 |
This page can’t load Google Maps correctly
Tech Support |
|
7 |
738 |
Mar 2025 |
Smart hose timer not watering
Tech Support |
|
3 |
87 |
Mar 2025 |
Another boot error loop
Troubleshooting |
|
11 |
667 |
Mar 2025 |
2nd non working Rachio 3
Troubleshooting |
|
1 |
113 |
Mar 2025 |
Updated Android app is broken
Tech Support |
|
6 |
155 |
Mar 2025 |
Rachio 3 Won’t connect to WiFi
Troubleshooting |
|
2 |
174 |
Mar 2025 |
Can’t enter home address on Android, app is bricked
Tech Support |
|
5 |
230 |
Feb 2025 |
Rachio not connecting to Wifi
Wi-Fi |
|
11 |
937 |
Feb 2025 |
Rachio 3 going off-line every day
Wi-Fi |
|
12 |
610 |
Feb 2025 |
Rachio Controller Failing to Stay Online
Troubleshooting |
|
4 |
519 |
Feb 2025 |
Rachio 3 app use of Wunderground confusion
Sprinklers & Irrigation |
|
3 |
361 |
Feb 2025 |
Updating router: Eero 6+ and Rachio
Tech Support |
|
6 |
207 |
Feb 2025 |
How to add a motion sensor
Troubleshooting |
|
22 |
1.4k |
Jan 2025 |
External relay for master valve and pumps
Sprinklers & Irrigation |
|
13 |
4.4k |
Jan 2025 |
Advice? Zones are running simultaneously
Troubleshooting |
|
3 |
145 |
Jan 2025 |
Rachio 3 & Hunter PSR 22 problem
Sprinklers & Irrigation |
|
1 |
221 |
Jan 2025 |
Wifi connection
Troubleshooting |
|
24 |
1.0k |
Jan 2025 |
Higher water flow with Rachio
Troubleshooting |
|
1 |
80 |
Jan 2025 |
Rachio 3 Won’t Connect to Ubiquiti U6 Pro Access Points
Wi-Fi |
|
8 |
453 |
Jan 2025 |
Zone Fault notifications started popping up
Wiring |
|
9 |
6.8k |
Dec 2024 |
Rachio detected a fault in zone master valve with a motorized ball valve
Wiring |
|
23 |
4.1k |
Dec 2024 |
Notifications do not match state in app
Tech Support |
|
0 |
47 |
Dec 2024 |
Smart hose timer battery usage
Tech Support |
|
4 |
218 |
Nov 2024 |
Installing 2 Rachio 3 to replace two separate Hunter controllers-Common Wire Question
Wiring |
|
1 |
167 |
Nov 2024 |
Flow Calibration and High Flow Detection
Tech Support |
|
2 |
105 |
Nov 2024 |
Error message when trying to update data in the android 15
Tech Support |
|
3 |
79 |
Nov 2024 |
Rachio 3 long run for power supply
Wiring |
|
1 |
135 |
Oct 2024 |
Smart Hose Timer WiFi Hub Power Issues
Troubleshooting |
|
24 |
2.9k |
Oct 2024 |
Rachio 3 making a clicking sound
Troubleshooting |
|
0 |
61 |
Oct 2024 |
Zone needs to run twice in a row to achieve proper pressure.
Troubleshooting |
|
0 |
28 |
Oct 2024 |
Rachio3 slow starting after adding to new network
Troubleshooting |
|
2 |
97 |
Oct 2024 |
Original flow meter problems
Troubleshooting |
|
0 |
54 |
Oct 2024 |
Seeking wiring help on Irritrol Rain Dial to R3
Wiring |
|
12 |
2.2k |
Oct 2024 |
Can’t close rachio unit due to too much wiring
Wiring |
|
2 |
85 |
Oct 2024 |
New transformer for Rachio 3
Wiring |
|
3 |
124 |
Oct 2024 |
Last successful connection
Troubleshooting |
|
0 |
61 |
Sep 2024 |
App not showing PWS
Tech Support |
|
3 |
112 |
Sep 2024 |
Smart hose timer wifi hub is connected but cannot complete setup
Troubleshooting |
|
1 |
337 |
Sep 2024 |
Smart Hose Timers Valve Update Failed
Troubleshooting |
|
0 |
46 |
Sep 2024 |
Hose Hub not reconnecting to wifi
Tech Support |
|
0 |
53 |
Sep 2024 |
Smart hose timer hub setup fails at phone connection
Troubleshooting |
|
16 |
2.7k |
Sep 2024 |
Rachio Smart Hose fails without notification
Tech Support |
|
18 |
612 |
Sep 2024 |
Suspected aging failures
Troubleshooting |
|
0 |
61 |
Sep 2024 |
Smart Watering?
Tech Support |
|
1 |
59 |
Sep 2024 |
Smart hose timer add to computer
Troubleshooting |
|
1 |
49 |
Sep 2024 |
Smart Hose Valve (2 units) - Can no Longer Trigger Watering
Tech Support |
|
0 |
68 |
Sep 2024 |
App.rach.io calendar messed up
Troubleshooting |
|
1 |
60 |
Sep 2024 |
Installation - Help, Please!
Wiring |
|
11 |
229 |
Sep 2024 |
Smart Hose Flooding
Sprinklers & Irrigation |
|
0 |
43 |
Sep 2024 |
Rachio 3 doa
Troubleshooting |
|
4 |
129 |
Sep 2024 |
Constant Power Cycle Events
Sprinklers & Irrigation |
|
0 |
48 |
Sep 2024 |
Rachio daily runs do not agree to Zone Runs
Tech Support |
|
2 |
72 |
Sep 2024 |
Valve Monitoring setup FAIL
Tech Support |
|
3 |
1.2k |
Sep 2024 |
2 Wires on a terminal
Wiring |
|
8 |
270 |
Aug 2024 |
Rachio 3 power cycling repeatedly
Troubleshooting |
|
9 |
757 |
Aug 2024 |
WiFi droping
Troubleshooting |
|
5 |
111 |
Aug 2024 |
Fixed scheduled run keeps skipping zone 5
Troubleshooting |
|
0 |
52 |
Aug 2024 |
Rachio 3 - well pump running continuously
Wiring |
|
8 |
272 |
Aug 2024 |
Installation issue
Wiring |
|
4 |
90 |
Aug 2024 |
Zone not running in schedule
Troubleshooting |
|
4 |
169 |
Aug 2024 |
Weird weather widget
Tech Support |
|
5 |
123 |
Aug 2024 |
Getting power to the irrigation controller, but no lights
Tech Support |
|
1 |
66 |
Aug 2024 |
Can’t find Hose Controller on web login
Troubleshooting |
|
14 |
200 |
Aug 2024 |
Gen 3 controller keeps disconnecting every 2-3 days
Wi-Fi |
|
5 |
683 |
Aug 2024 |
Bricked Hose Timer After Update
Tech Support |
|
1 |
61 |
Aug 2024 |
Rachio says schedule will not be skipped but not running
Tech Support |
|
4 |
218 |
Aug 2024 |
Rachio 3 turning off issues
Troubleshooting |
|
1 |
96 |
Aug 2024 |
Rachio Valve seems to be limiting water pressure, but with a weird twist
Troubleshooting |
|
2 |
132 |
Aug 2024 |
Rachio 3 Randomly Goes offline, won’t restart, no lights
Troubleshooting |
|
2 |
160 |
Aug 2024 |
Rachio 3 not sending notifications
Tech Support |
|
4 |
210 |
Aug 2024 |
Login no longer working
Troubleshooting |
|
3 |
134 |
Aug 2024 |
Water hammer
Sprinklers & Irrigation |
|
12 |
961 |
Aug 2024 |
What is a Wi-Fi Button and on what device can I find it?
Troubleshooting |
|
3 |
127 |
Aug 2024 |
Hose Timer no flow detected
Tech Support |
|
0 |
117 |
Aug 2024 |
Blinking red light
Tech Support |
|
1 |
140 |
Aug 2024 |
Smart hose timer automatically turning off after button press
Troubleshooting |
|
3 |
185 |
Aug 2024 |
Zone Too Far to Wire
Tech Support |
|
2 |
80 |
Aug 2024 |
Fixed schedule not running
Troubleshooting |
|
1 |
586 |
Aug 2024 |
Wifi upgrade
Troubleshooting |
|
1 |
109 |
Aug 2024 |
Smart Hose Timer Firmware Update: How Does It Happen?
Tech Support |
|
3 |
183 |
Aug 2024 |
Router reboot and Rachio goes offline
Troubleshooting |
|
1 |
89 |
Jul 2024 |
Not watering when offline
Troubleshooting |
|
14 |
163 |
Jul 2024 |
12 Zone Sprinkler Power Adapter failed twice
Sprinklers & Irrigation |
|
1 |
81 |
Jul 2024 |
Sprinkler Timer Internal Flooding
Tech Support |
|
5 |
172 |
Jul 2024 |
Single Zone note working
Troubleshooting |
|
1 |
83 |
Jul 2024 |
Rachio timer in Busy, Sync in Progress
Tech Support |
|
1 |
61 |
Jul 2024 |